Return & exchange
Returns
1.1 Eligibility: You may return most new, unopened items within 7 days of delivery for a full refund. We do not accept returns of opened or used products unless they are defective.
1.2 Return Process:
To initiate a return, please contact us at
Email : zeevachemical@gmail.com
Email : info@zeevachemical.com
Phone : +91 9426652625
Address : Zeeva Chemicals Plot No.31, 1st Floor, Sai industries, Near Dada Bhagvan Temple, Kamrej, Surat, Gujarat-394185
to obtain a Return Merchandise Authorization (RMA) number.
Securely package the itemS and include the RMA number on the package.
Return the items to the address provided with the RMA number.
1.3 Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7 days.
Exchanges
2.1 Eligibility: We only replace items if they are defective or damaged upon receipt. If you need to exchange an item for the same product, contact us at our Contact Information to arrange an exchange.
2.2 Exchange Process:
To initiate an exchange, please contact us to obtain an RMA number.
Securely package the items and include the RMA number on the package.
Return the items to the address provided with the RMA number.
Once we receive your returned items, we will send you a replacement.
Exceptions
3.1 Non-returnable Items: Certain items cannot be returned, such as gift cards and downloadable software products.
3.2 Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.
Contact Us
If you have any questions about these Return & exchange policy, please contact us at.
Email : zeevachemical@gmail.com
Email : info@zeevachemical.com
Phone : +91 9426652625
Address : Zeeva Chemicals Plot No.31, 1st Floor, Sai industries, Near Dada Bhagvan Temple, Kamrej, Surat, Gujarat-394185